matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 6031292212
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
After opening the app, enter your registered mobile number and verify the OTP (one-time password) to log in. This eliminates the need for a password or email login, providing a convenient and hassle-free experience. Simply registering your mobile number allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can try clicking on send OTP again. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should resolve any problems you were experiencing and allow you to play seamlessly.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from the money earned through gaming activities, not from bonus amounts. This means you can access your earned gaming rewards, but not the bonus funds collected separately.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are updated and saved within the app. This includes linking your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games with the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for any clues about why your withdrawal request is failing. If the money isn't added to your wallet account within 24 hours, contact their care centre for assistance.
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